FACTORY STORE ASSOCIATE - PART TIME

Employment duration:  Part-time; Monday through Saturday
Location:  Womelsdorf, PA
Reports to:  Store Manager
Compensation:  Hourly starting at $9.00
 
General job description: 
The Factory Store Associate is responsible for providing customer service and support to patrons as well as maintaining excellent store conditions.
 
Principle functions of the job:
  • Adhere to all current GMP's, food safety requirements and company policies
  • Operate POS System:
    • Process payments by totaling purchases, processing checks, cash, and/or credit card
    • Generate opening and closing reports as necessary
    • Create store order and receive product into inventory
  • Serve customers by:
    • Providing information on products, offer suggestions and opinions
    • Keeping clientele informed by notifying them of sales and future merchandise of potential interest
  • Aid in the processing and shipping of online sales and sample requests
  • Receive product and stock shelves
  • Answer and direct phone calls and emails
  • Aid in the processing of donation requests of various organizations
  • Process and file complaints and compliments
  • Perform opening/closing duties as scheduled
  • Maintain store cleanliness and follow health and safety measures
    • Cleaning duties including, but not limited to: mopping, wiping down surfaces, dusting, emptying trash receptacles
  • Work as part of a team; give lunches and breaks to others on team
  • Communicate effectively and efficiently witht the rest of the team
  • Other duties as assigned by Store Manager or upper management

Additional job skills:
  • Customer Service
  • Selling to customers’ needs
  • Product/job knowledge
  • People skills: listening to customers & responding appropriately
  • Basic computer skills/knowledge (QuickBooks, Word, Excel and PowerPoint a plus)
  • High energy level
  • Dependable
  • General math skills
  • Ideal candidate is extremely organized, adaptable and detail oriented with a high level of ownership, accountability and initiative.
  • Good team player with excellent problem solving and communication skills
PHYSICAL ASPECTS
  • Shift Length:  Up to 8 hours
  • Standing:  Continuously
  • Walking:  Frequently
  • Sitting:  Rarely
  • Stooping:  Occasionally
  • Kneeling:  Occasionally
  • Crouching:  Occasionally
  • Crawling:  Rarely
  • Grasping:  Continuously
  • Reaching:  Continuously
  • Climbing:  Occasionally - Number of Stairs:  4                       
  • Pushing:  Occasionally
  • Pulling:  Occasionally
  • Lifting/Carrying:  Frequently - Weight:  15-50 lbs.
  • Talking:  Continuously
  • Hearing:  Continuously
MENTAL REQUIREMENTS
  • Reasoning:  Continuously
  • Remembering:  Continuously
  • Mathematical Reasoning:  Continuously
  • Language Ability:  Continuously
WORKING CONDITIONS
  • Outside work:  Rarely
  • Temperature changes:  Rarely
  • Temperatures in excess of 100 degrees Fahrenheit:  Rarely
  • Temperatures below 32 degrees Fahrenheit:  Rarely
  • Ambient noise level loud enough to require shouting:  Rarely
  • Work closely to moving parts:  Rarely
  • Work closely to open electric current:  Rarely
  • Work with chemicals:  Rarely
  • Air conditions require a respirator:  Rarely
*Rarely 0-10%, Occasionally 11-33%, Frequently 34-66%, Continuously 67-100%
 
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