Factory Store Associate

Employment duration:  Part-time; Monday through Saturday
Location:  Womelsdorf, PA
Reports to:  Store Manager
Compensation:  Hourly starting at $9.00
General Job description: 
The Factory Store Associate is responsible for providing customer service and support to patrons as well as maintaining excellent store conditions.
Principle functions of the job:
  • Operate POS System:
    • Process payments by totaling purchases, processing checks, cash, and/or credit card
    • Generate opening and closing reports as necessary
    • Create store order and receive product into inventory
  • Serve customers by:
    • Providing information on products
    • Offering suggestions and opinions
    • Keep clientele informed by notifying them of sales, and future merchandise of potential interest
  • Aid in the processing and shipping of online sales and sample requests
  • Receive product and stock shelves
  • Answer and direct phone calls and emails
  • Aid in the processing of donation requests of various organizations
  • Process and file complaints and compliments
  • Perform opening/closing duties as scheduled
  • Maintain store cleanliness and follow health and safety measures
    • Cleaning duties including, but not limited to: mopping, wiping down surfaces, dusting, emptying trash receptacles
  • Must be able to lift up to 50lbs
  • Must be able to stand up to 8hrs
  • Other duties as assigned by Store Manager or upper management
Additional job skills:
  • Customer Service
  • Selling to customers’ needs
  • Product/job knowledge
  • People skills: listening to customers & responding appropriately
  • Basic computer skills/knowledge (QuickBooks a plus)
  • High energy level
  • Dependable
  • General math skills
  • Ideal candidate is extremely organized, adaptable and detail oriented with a high level of ownership, accountability and initiative.
  • Good team player with excellent problem solving and communication skills
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